HeySara+ Plan
When Technology is Insufficient,
Humans Step in.

In today’s digital age, we strive to automate many of our processes and workflow in order to drive efficiency. However, when technology becomes an obstacle in solving a problem, the customer typically reaches out for human support. Simply put, customers demand humanised customer experiences because they need the reassurance that their problems can be solved.

Therefore, at HeySara, while we believe technology is critical to the future of customer experience, we believe that some customers are still inclined towards having close interactions with real humans, and they don’t mind paying a bit more for that. Hence, we created the HeySara+ Plan – a Humanised Digital Secretary Plan.

With the HeySara+ Plan, customers always have the option to speak to a skilled staff when they wish to. A Dedicated Client Account Manager (CAM) will also be assigned to every client as “your” single point of contact for all your service requests.

heysaraplus

The following table provides a feature comparison between
our Standard Digital Plan and the Heysara+ Plan.

Standard Digital Plan

($199 per annum)

HeySara+ Plan

($598 per annum)

Annual Return Filing + $200
Communication Channels
– Pocket Secretary to raise any service request
– Sara@heysara.sg for enquiries
– Chat Function (via our Pocket Secretary App)
– Whatsapp & Phone Calls
– Support Hours Standard Business Hours Extended Business Hours + Weekend Support (for Urgent Matters)
Account Management
– Competency of Secretary Staff Junior – Mid-level Mid – Senior level
– Dedicated Client Account Manager
Document Signatory
– e-Signature (via our Secretary App or Hello-Sign)
– Traditional paper-based Signature
Service Level Agreement
  • 2 Working Days Response
  • Targeted Completion within 3-5 working days
  • 1 Working Day Response Time
  • Targeted Completion within 1 – 3 working days

Secretary Services Advantages

100% Online

Never do you need to come down to the office or fly to Singapore. Everything can be done online!

Pocket Secretary App

Perform your Service Request & view your company details on our App simply by using your mobile phone.

24/7 Cloud Access

Access all your documentation anytime, anywhere on our secured cloud access.

Digital Signature

Authorise all your transactions with us, simply by using our proprietary
e-Signing Platform.

No Hidden Charges

All our fees are transparent and made known upfront. All fees are also Net Amount (including taxes)

Data Protection

Our high cyber security ensures that all your data is protected according to the PDPA requirements.

HOW IT WORKS
Go Digital with HeySara App

Here are some of the unique features of our Secretary App that makes us standout against our competitors

Using our Mobile App, you can submit a Corporate Request to us, simply by using your mobile phone. 

  • Sign-in to the APP securely from anywhere
  • Create a Service Request with ease
  • Check your current status
  • View all your corporate details

 

Using our App, you will be kept informed of important activities and due dates
  • Stay informed of the progress of submitted Service Requests
  • Receive reminders for activities’ due dates
  • Monitor your company’s deadline electronically remotely

Using our proprietary e-Sign technology, you can

  • Get notified when resolutions or documents are ready to be signed
  • Sign electronically at your own comfort and convenience

With our App, you can have access on all your company profile information, your Company Register and other Statutory documents right on your mobile phone.

sara

Hey! I’m Sara.

I’m at your service. Ready to go?