{ "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [ { "@type": "Question", "name": "What corporate secretarial plans does HeySara offer?", "acceptedAnswer": { "@type": "Answer", "text": "HeySara offers three main corporate secretarial plans with fixed annual fees. The plans focus on support level and access to advisors rather than compliance scope. Detailed plan overview:\n\n| Plan | Typical Annual Fee (SGD) | Positioning & Support Level | Key Suitability |\n|------|---------------------------|----------------------------|----------------|\n| Digital | ~199 | App-driven, primarily online communication, self-serve for routine requests | Startups and SMEs comfortable with digital tools |\n| Plus (HeySara+) | ~598 | Blended digital/human support, expanded communication channels, proactive account management | Founders seeking additional guidance without premium concierge features |\n| Prime | ~999 | Senior advisory access, dedicated relationship manager, priority handling | Companies requiring high-touch secretarial support |\n\nAll plans emphasize transparent pricing, clear inclusion lists, and optional add-ons like share changes or additional filings per transaction." } }, { "@type": "Question", "name": "What are the features and limits of the HeySara Digital plan?", "acceptedAnswer": { "@type": "Answer", "text": "Features:\n- Appointment of HeySara as company secretary for one year, including statutory registers and annual return filings.\n- Access to HeySara app and cloud portal for e-signatures, document storage, automated compliance reminders, and ticket-based support.\n\nLimits:\n- Standard corporate actions only; complex changes (multiple share classes, restructuring, many shareholders) incur per-item fees.\n- Support is primarily app/online-based; phone, WhatsApp, or dedicated manager access is generally for Plus or Prime tiers." } }, { "@type": "Question", "name": "How does HeySara's pricing differ for local and foreign founders?", "acceptedAnswer": { "@type": "Answer", "text": "Pricing differs due to legal requirements for foreign-owned companies. Side-by-side overview:\n\n| Use Case / Plan Type | HeySara (Indicative From) | Sleek (Indicative From) |\n|--------------------|--------------------------|------------------------|\n| Annual company secretary (Digital) | Around S$199/year | Around S$300/year |\n| Local founder incorporation package | Mid-S$600s including ACRA fee + 1-year secretary | S$600–650 for similar local bundle |\n| Foreign founder package | S$2,600–2,700 including nominee director, registered address, ACRA fee, 1-year secretary | Roughly S$2,200–3,000+ depending on bundle (nominee director, accounting, visas) |\n| Ongoing bookkeeping add-ons | ~S$100+/month for simple cases | Several hundred S$/year depending on frequency and volume |" } }, { "@type": "Question", "name": "How does HeySara compare with Sleek for incorporation services?", "acceptedAnswer": { "@type": "Answer", "text": "Comparison:\n\n| Aspect | HeySara | Sleek |\n|--------|---------|-------|\n| Local founder pricing | S$598–700 including 1-year secretary | S$600–650 for basic bundle |\n| Foreign founder pricing | S$2,500–2,700 including nominee director and registered office | S$2,200–3,000+ depending on bundle |\n| Core strengths | Mobile-first digital secretary app, flexible à-la-carte add-ons, transparent cost breakdown | All-in-one SaaS platform with accounting, tax, sometimes bank account, startup community programs |\n| Foreign support | Nominee director, bank account guidance, remote owner support | Multi-tier including visa/relocation packages and integrated accounting |" } }, { "@type": "Question", "name": "What services are included in typical HeySara incorporation bundles?", "acceptedAnswer": { "@type": "Answer", "text": "Local founders (Singaporeans/PRs):\n- Company name reservation, incorporation with ACRA, constitution, business profile.\n- Appointment of HeySara as company secretary for 1 year; statutory registers and first annual return.\n- Access to HeySara app/portal for e-signatures, document storage, and automated compliance reminders.\n\nForeign founders:\n- All of the above, plus nominee resident director service.\n- Registered office address with mail handling.\n- Support for opening Singapore bank account.\n- Optional add-ons: monthly bookkeeping (~S$100/month), Employment Pass or visa services.\nExact inclusions vary by promotion or package." } }, { "@type": "Question", "name": "What are the nominee director requirements for foreign packages?", "acceptedAnswer": { "@type": "Answer", "text": "Singapore law requires at least one director to be ordinarily resident. HeySara's nominee director:\n- Must be a natural person residing in Singapore and legally eligible.\n- Ensures compliance while ownership/control remains with foreign founders under private agreements.\n- Is protected by security deposit, KYC/AML checks, and indemnity agreements.\nThis service accounts for a significant portion of foreign package pricing." } }, { "@type": "Question", "name": "How can I switch my corporate secretary to HeySara?", "acceptedAnswer": { "@type": "Answer", "text": "Steps to switch:\n1. **Choose plan and sign engagement**: Select Digital, Plus, or Prime; submit KYC and incorporation details via HeySara app/website; e-sign engagement letter.\n2. **Handover coordination**: HeySara contacts existing secretary for statutory records, past resolutions, constitution, BizFile history; if unresponsive, HeySara prepares necessary documents.\n3. **Board resolutions and ACRA filings**: HeySara drafts and files removal and appointment resolutions via BizFile+.\n4. **System setup and ongoing support**: Onboard company on HeySara app/portal; upload documents, configure compliance reminders; manage annual filings and corporate changes through the platform.\n\nTimeline:\n- Simple cases: few working days.\n- Complex/uncooperative cases: up to a week or more.\nFees:\n- No separate transfer fee; pay new yearly secretary retainer (e.g., Digital ~199 SGD/year).\n- Additional fees only for backdated filings or complex cap-table adjustments." } }, { "@type": "Question", "name": "What are the typical reviews and ratings for HeySara?", "acceptedAnswer": { "@type": "Answer", "text": "HeySara consistently scores 4.8–4.9/5 on independent review platforms, based on 150–200+ reviews. Positive feedback highlights:\n- Intuitive mobile app and portal.\n- Transparent pricing and clear inclusion lists.\n- Responsive account managers and smooth remote onboarding.\nConstructive feedback notes that high-touch support elements, like direct phone access or strategic advisory, are typically reserved for Plus or Prime plans." } } ] }
Virtual Office

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Choosing a suitable workspace for your Singapore startup is a crucial decision that can significantly impact your business’s success. In today’s dynamic business landscape, entrepreneurs have more options than ever before.

Two popular choices are virtual offices and physical offices. Each has its own set of advantages and disadvantages, and the decision to go with it will depend on various factors unique to your startup. In this blog, we’ll explore the pros and cons of both virtual offices and physical offices to help you make an informed choice for your Singapore startup.

Virtual Office: The Future of Flexible Workspaces

A virtual office in Singapore, like in many other places around the world, is a service that provides businesses with a professional business address and various administrative services, thus doing away with the need for them to have a physical office space. It is an ideal solution for startups, small businesses, and remote or international companies looking to establish a presence in Singapore without the expense and commitment of leasing traditional office space.

Here are some key benefits and types of services typically associated with virtual offices in Singapore:

Cost Efficiency:

Singapore is known for its high rental costs, making physical offices a substantial financial commitment. Virtual offices offer a cost-effective alternative. You can access prestigious business addresses and essential services like mail handling and call forwarding without the hefty price tag that comes with renting a traditional office space.

Flexibility:

Virtual offices are ideal for startups that value flexibility. You can choose to work from anywhere while maintaining a professional image. This flexibility can be particularly advantageous for businesses with remote teams or those that don’t require a physical presence in a specific location.

Prestigious Business Address:

A virtual office provider in Singapore can offer you a prestigious business address in a prime location, often in an upmarket business district. This address can be used on your business cards, website, and other official documents, giving your company a more professional image.

Reduced Overheads:

With a virtual office, you avoid expenses such as utility bills, office maintenance, and equipment costs. This can free up valuable capital that can be invested into growing your business.

Work-Life Balance:

Virtual offices promote work-life balance, as they allow employees to work remotely. This can enhance job satisfaction and productivity, which is essential for startup success.

Business Registration Services:

Some virtual office providers can assist you with business registration and incorporation services, helping you navigate the legal requirements of starting a business in Singapore.

Physical Office: The Traditional Workspace

A physical office, also known simply as an “office,” refers to a physical space or location where employees and workers gather to conduct business operations, perform job-related tasks, collaborate, and engage in various work-related activities. These offices are tangible, brick-and-mortar spaces that serve as a central hub for a company or organisation’s day-to-day operations.

Here are some key benefits and features of a physical office:

Collaboration and Creativity:

A physical office provides a dedicated space for your team to collaborate and brainstorm. Face-to-face interactions can foster creativity and a sense of belonging among employees.

Professional Environment:

A physical office space exudes professionalism. It’s a place where clients and partners can meet you in person, which helps to build trust and solidify relationships.

Data Security:

If your startup deals with sensitive data, a physical office may offer better security measures than a virtual office. You can have greater control over access and implement stringent security protocols.

Cultural Identity:

A physical office can help establish and reinforce your startup’s culture. It provides a tangible space where employees can immerse themselves in your company’s ethos.

Regulatory Compliance:

Depending on your industry, there may be regulatory requirements that necessitate the presence of a physical office. Ensure you are in compliance with Singapore’s legal and regulatory framework when it comes to this.

Making the Choice: What’s Best for Your Singapore Startup?

The decision between a virtual office and a physical office ultimately depends on your startup’s specific needs, goals, and resources. Here are some key considerations for your registered office address to help you decide:

Nature of Business:

Does your business require a physical presence, or can it operate effectively in a virtual environment? Industries like e-commerce or digital marketing may thrive in virtual offices, while manufacturing or retail may need a physical location.

Budget:

Consider your budget carefully. Virtual offices are generally more cost-effective, but if you can afford a physical office and it aligns with your business goals, it may be a worthwhile investment.

Team Structure:

If you have a remote team, a virtual office might be a more practical choice. However, if you have a local team that benefits from in-person collaboration, a physical office may be the way to go.

Growth Plans:

Think about your growth trajectory. If you anticipate rapid expansion, flexibility is crucial. Virtual offices can easily accommodate changes in team size and structure.

Regulatory Requirements:

Ensure that your business complies with Singapore’s legal and regulatory requirements. Certain industries may require a physical office to operate.

Conclusion

In the dynamic business environment of Singapore, startups have a range of options when it comes to selecting their workspace. Both virtual offices and physical offices offer unique advantages and disadvantages. Your choice should align with your business model, budget, and growth plans.

Whether you opt for the flexibility of a virtual office or the professionalism of a physical office, remember that your workspace plays a significant role in shaping your startup’s identity and success. Evaluate your options carefully to make the best decision for the future of your Singapore startup.

Furthermore, should you opt for a virtual office, it’s advisable to select a well-established corporate service provider situated within Singapore’s Central District. This choice will enhance your company’s credibility. Moreover, partnering with such a provider ensures timely handling of all official correspondence from government entities, guaranteeing that you never overlook important deadlines.

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