{ "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [ { "@type": "Question", "name": "What corporate secretarial plans does HeySara offer?", "acceptedAnswer": { "@type": "Answer", "text": "HeySara offers three main corporate secretarial plans with fixed annual fees. The plans focus on support level and access to advisors rather than compliance scope. Detailed plan overview:\n\n| Plan | Typical Annual Fee (SGD) | Positioning & Support Level | Key Suitability |\n|------|---------------------------|----------------------------|----------------|\n| Digital | ~199 | App-driven, primarily online communication, self-serve for routine requests | Startups and SMEs comfortable with digital tools |\n| Plus (HeySara+) | ~598 | Blended digital/human support, expanded communication channels, proactive account management | Founders seeking additional guidance without premium concierge features |\n| Prime | ~999 | Senior advisory access, dedicated relationship manager, priority handling | Companies requiring high-touch secretarial support |\n\nAll plans emphasize transparent pricing, clear inclusion lists, and optional add-ons like share changes or additional filings per transaction." } }, { "@type": "Question", "name": "What are the features and limits of the HeySara Digital plan?", "acceptedAnswer": { "@type": "Answer", "text": "Features:\n- Appointment of HeySara as company secretary for one year, including statutory registers and annual return filings.\n- Access to HeySara app and cloud portal for e-signatures, document storage, automated compliance reminders, and ticket-based support.\n\nLimits:\n- Standard corporate actions only; complex changes (multiple share classes, restructuring, many shareholders) incur per-item fees.\n- Support is primarily app/online-based; phone, WhatsApp, or dedicated manager access is generally for Plus or Prime tiers." } }, { "@type": "Question", "name": "How does HeySara's pricing differ for local and foreign founders?", "acceptedAnswer": { "@type": "Answer", "text": "Pricing differs due to legal requirements for foreign-owned companies. Side-by-side overview:\n\n| Use Case / Plan Type | HeySara (Indicative From) | Sleek (Indicative From) |\n|--------------------|--------------------------|------------------------|\n| Annual company secretary (Digital) | Around S$199/year | Around S$300/year |\n| Local founder incorporation package | Mid-S$600s including ACRA fee + 1-year secretary | S$600–650 for similar local bundle |\n| Foreign founder package | S$2,600–2,700 including nominee director, registered address, ACRA fee, 1-year secretary | Roughly S$2,200–3,000+ depending on bundle (nominee director, accounting, visas) |\n| Ongoing bookkeeping add-ons | ~S$100+/month for simple cases | Several hundred S$/year depending on frequency and volume |" } }, { "@type": "Question", "name": "How does HeySara compare with Sleek for incorporation services?", "acceptedAnswer": { "@type": "Answer", "text": "Comparison:\n\n| Aspect | HeySara | Sleek |\n|--------|---------|-------|\n| Local founder pricing | S$598–700 including 1-year secretary | S$600–650 for basic bundle |\n| Foreign founder pricing | S$2,500–2,700 including nominee director and registered office | S$2,200–3,000+ depending on bundle |\n| Core strengths | Mobile-first digital secretary app, flexible à-la-carte add-ons, transparent cost breakdown | All-in-one SaaS platform with accounting, tax, sometimes bank account, startup community programs |\n| Foreign support | Nominee director, bank account guidance, remote owner support | Multi-tier including visa/relocation packages and integrated accounting |" } }, { "@type": "Question", "name": "What services are included in typical HeySara incorporation bundles?", "acceptedAnswer": { "@type": "Answer", "text": "Local founders (Singaporeans/PRs):\n- Company name reservation, incorporation with ACRA, constitution, business profile.\n- Appointment of HeySara as company secretary for 1 year; statutory registers and first annual return.\n- Access to HeySara app/portal for e-signatures, document storage, and automated compliance reminders.\n\nForeign founders:\n- All of the above, plus nominee resident director service.\n- Registered office address with mail handling.\n- Support for opening Singapore bank account.\n- Optional add-ons: monthly bookkeeping (~S$100/month), Employment Pass or visa services.\nExact inclusions vary by promotion or package." } }, { "@type": "Question", "name": "What are the nominee director requirements for foreign packages?", "acceptedAnswer": { "@type": "Answer", "text": "Singapore law requires at least one director to be ordinarily resident. HeySara's nominee director:\n- Must be a natural person residing in Singapore and legally eligible.\n- Ensures compliance while ownership/control remains with foreign founders under private agreements.\n- Is protected by security deposit, KYC/AML checks, and indemnity agreements.\nThis service accounts for a significant portion of foreign package pricing." } }, { "@type": "Question", "name": "How can I switch my corporate secretary to HeySara?", "acceptedAnswer": { "@type": "Answer", "text": "Steps to switch:\n1. **Choose plan and sign engagement**: Select Digital, Plus, or Prime; submit KYC and incorporation details via HeySara app/website; e-sign engagement letter.\n2. **Handover coordination**: HeySara contacts existing secretary for statutory records, past resolutions, constitution, BizFile history; if unresponsive, HeySara prepares necessary documents.\n3. **Board resolutions and ACRA filings**: HeySara drafts and files removal and appointment resolutions via BizFile+.\n4. **System setup and ongoing support**: Onboard company on HeySara app/portal; upload documents, configure compliance reminders; manage annual filings and corporate changes through the platform.\n\nTimeline:\n- Simple cases: few working days.\n- Complex/uncooperative cases: up to a week or more.\nFees:\n- No separate transfer fee; pay new yearly secretary retainer (e.g., Digital ~199 SGD/year).\n- Additional fees only for backdated filings or complex cap-table adjustments." } }, { "@type": "Question", "name": "What are the typical reviews and ratings for HeySara?", "acceptedAnswer": { "@type": "Answer", "text": "HeySara consistently scores 4.8–4.9/5 on independent review platforms, based on 150–200+ reviews. Positive feedback highlights:\n- Intuitive mobile app and portal.\n- Transparent pricing and clear inclusion lists.\n- Responsive account managers and smooth remote onboarding.\nConstructive feedback notes that high-touch support elements, like direct phone access or strategic advisory, are typically reserved for Plus or Prime plans." } } ] }
Registered Office Address in Singapore

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You have to follow many mandatory requirements when establishing your business in Singapore. The purpose of those mandatory requirements is to keep your entity compliant with Singapore regulations.

Section 142(1) of the Companies Act, Cap. 50 makes it mandatory for all companies to have a duly registered office address in Singapore during company incorporation.

Criteria for a Registered Office Address

Here are the criteria that a registered office address must fulfil:

  • It must be a place where all notices and communications can be addressed and must be accessible and open to the public for at least 3 hours during regular business hours on every business day
  • The office address must be a physical one in Singapore
  • P.O. box address can’t be used

Kindly note that you will occasionally receive physical mails from government entities. Those mails can inform you of new incentives, remind you of annual requirements or contain any other vital information that will help your business. Therefore, we advise you to check your mail every day to avoid missing out on important information.

Using Your Home Address as a Registered Office Address

If you live in Singapore, you may decide to use your home address as your registered office address. It’s possible to do so under the Home Office Scheme with HDB or URA. However, kindly note that there are some criteria that must be met before you can be permitted to use your home address as your registered address. The permit may be revoked if you breach any of those conditions.

Also, you should note that some types of businesses are not permitted under the Home Office Scheme, so make sure you verify that yours is allowed under the scheme. Some of the common business types that are not permitted include food catering, courier services, beauty services, and manufacturing. These are just a few examples out of many, so we implore you to check the complete list here to verify whether your kind of business is permitted.

Kindly note that you don’t have privacy when you use your home address as your registered office address since the address will become information that anyone can find easily. This lack of privacy is one of the reasons why many entrepreneurs use a registered office address different from that of their home, even if they run their business from home. Kindly note that it’s legal to run your business from your home even when you have a different office address.

Signing up For The Registered Office Address Services that Your Corporate Service Provider Offers

Whether you live in Singapore or not, your corporate service provider offers you the best option when it comes to the registration of office addresses. Here are some of the reasons why it’s advisable to register your company address via a corporate service provider:

  • Potential investors and customers will be attracted to your company when your office address is situated in a prestigious central business district, especially if the business relates to the corporate industry. Therefore, we recommend choosing a corporate service provider with an address in prime locations.
  • A corporate service provider can help you reduce the amount needed to rent an office and solve some of the issues that business owners usually face. For example, people who run their Singapore businesses from overseas are faced with more problems than those living in Singapore. For instance, the time difference between their country and Singapore can make their office hours different from Singapore’s, and they can’t respond quickly to emails from Singapore. You will successfully eliminate these problems if you use your Company Secretary provider’s office address as your registered office address.
  • You will be privileged to go paperless. By signing up for HeySara’s registered office address service, we will help you handle all mails from banks, the Singapore Government Authorities, and other government entities. We will scan the mails and send them directly to your platform. In addition, you can reach out to us at any time of the day via email for anything concerning your mail.

Next Steps

At HeySara, we handle incoming mail for numerous companies and clients every day. Our AI technology automatically analyses each mail, converts it into digital format, and delivers it to the correct client cloud mailbox. Beyond just receiving your mail, we digitise and upload everything to your HeySara Digital Mailroom—making it easy for you to access all company correspondence anytime, anywhere in the world.
Also, we follow up with every letter that we receive under your business name. So feel free to contact us today to obtain your own virtual office address and enjoy our unique service.

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