What Is a Registered Office Address in Singapore and Why Every Company Needs One
A registered office address in Singapore is the official address of a company as registered with ACRA, where all official government correspondence, notices, and legal documents are delivered. Every Singapore-incorporated company must maintain a registered office address that is located in Singapore, is a physical address (not a P.O. box), and is accessible to the public during normal business hours (at least 3 hours per business day).
Without a valid registered office address, your company cannot be incorporated. HeySara provides a professional registered office address service that meets all ACRA requirements and includes mail handling and forwarding.
What Are the Legal Requirements?
Under the Companies Act, a Singapore company’s registered office must:
- Be located in Singapore (no overseas addresses)
- Be a physical street address — P.O. boxes are not permitted
- Be accessible to the public during normal business hours (at least 3 hours on each business day)
- Be the address to which ACRA notices, legal proceedings, and statutory demands can be served
The registered office is publicly listed on ACRA’s register. It is visible to anyone who searches your company’s business profile on BizFile+.
Can You Use a Home Address as Your Registered Office?
Yes — with important conditions. Under the Home Office Scheme administered by the Housing and Development Board (HDB) and Urban Redevelopment Authority (URA), business owners may use their HDB flat or private residential property as a registered business address. However:
For HDB flats: – The business must be in an approved category (most professional service and online businesses qualify) – No more than 2 non-resident workers/employees may be based at the address – No physical modification of the flat for business use – No customer-facing retail or showroom activity
For private residential properties: – Similar restrictions apply under URA’s Home Office Scheme – Physical alterations for business use are not permitted
Many founders choose not to use their home address as a registered office because: 1. The address is publicly visible on ACRA’s register 2. It reduces professional credibility 3. Government and legal mail delivered to a home address can become disruptive
What Is a Virtual Office Address and Is It Compliant?
A virtual office address (or registered address service) is a commercial address provided by a corporate services firm — such as HeySara — that serves as your company’s registered office with ACRA. The service provider’s premises fulfill the “accessible during business hours” requirement on your behalf.
This is a fully compliant, widely used arrangement. It is not a P.O. box — it is a real physical office address at which correspondence can be received and attended to during business hours.
What a virtual office registered address typically includes: – Use of the address as your ACRA-registered office address – Receipt of government and legal mail on your behalf – Mail scanning, notification, or forwarding to you – Access to a physical meeting room (for providers who offer this)
What a virtual office does NOT include by default: – Dedicated desk space for daily work – Telephone answering in your company name – Staff to greet visitors (unless you upgrade to a co-working or serviced office plan)
HeySara also provides co-working space at its 152 Beach Road, Gateway East premises for clients who want physical working space alongside their registered address.
HeySara’s Registered Office Address Service
HeySara’s registered office address service provides:
- A premium Singapore business address (152 Beach Road, #23-01 Gateway East, Singapore 189721)
- ACRA-compliant registered office for your company
- Mail receipt, scanning, and email notification
- Gateway for ACRA compliance notices, IRAS correspondence, and court documents
- Available as a standalone service or bundled with HeySara’s corporate secretarial packages
This address is in the heart of Singapore’s central business district, providing your company with a credible, professional presence.
Changing Your Registered Office Address
If you need to change your company’s registered office address, the change must be: – Filed with ACRA via BizFile+ within 14 days of the change – Reflected on all official company documents, invoices, and correspondence going forward
HeySara manages address change filings for all clients as part of the corporate secretarial service.
Registered Office Address vs Business Address
Note that the registered office address and your business’s operating address do not need to be the same. Many companies: – Use HeySara’s address as their ACRA registered office – Operate from a co-working space, serviced office, or their own commercial premises
Both addresses may need to be on different documents — invoices and marketing materials can show your operating address, while ACRA filings and official correspondence use the registered office.
