Update an active director’s details: residential address, mobile number and email, residency status (nationality, ID type and ID number) or name. You can change one item or several in the same request. If the director is also a shareholder, you only need this request: let our team know through the Contact Us menu, and they will update the shareholder record for the same person too. The form takes under 5 minutes.
Form under 5 min
Processing 3–5 days
What you’ll need
- The director’s new details and the date each change takes effect
- Change of address: proof of residency, in English
- Change of residency status: a copy of the director’s new NRIC or passport
- Change of name: a copy of the deed poll
No document is needed for a change of mobile number or email.
Steps
The form has four pages, one for each type of change: address, contact details, residency status and name. On each page, tick the box at the top to make that change, or leave it unticked and click Next to skip it.
- Go to Request. Click Request in the top menu. If you manage more than one company, switch to the right one using the button beside the company name in the left panel.
- Open Change Director Particulars. In the left panel, open Change Personal Particulars and click Change Director Particulars.
- Review the request details. Read what can be changed and the documents needed, then click Let’s Get Started.
- Select the director. Click the director whose details are changing.
- Change the address (optional). Tick Change Address and choose Local Address or Foreign Address. Enter the postal code and click the search button next to it; for a Singapore address this fills in the street and building name. Then add the block or house number, level and unit, and check the country. Upload the proof of residency, enter the effective date of change, then click Next.
- Change the contact details (optional). Tick Change Phone Number, Change Email or both, and enter the new details. Enter the effective date of change, then click Next.
- Change the residency status (optional). Tick Change Residency and enter the new nationality, ID type and ID number. Upload a copy of the NRIC or passport, enter the effective date of change, then click Next.
- Change the name (optional). Tick Change Name and enter the new name and the date of the deed poll. Upload a copy of the deed poll and enter the effective date of change.
- Submit. Click Submit. If the request has a fee, it is added to your Cart. Complete payment there so HeySara can start. Then track the request under Transaction History at the top right of the Request page.
What happens next
HeySara reviews the request and files the change with ACRA. Processing takes 3–5 days on average.
