{ "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [ { "@type": "Question", "name": "What corporate secretarial plans does HeySara offer?", "acceptedAnswer": { "@type": "Answer", "text": "HeySara offers three main corporate secretarial plans with fixed annual fees. The plans focus on support level and access to advisors rather than compliance scope. Detailed plan overview:\n\n| Plan | Typical Annual Fee (SGD) | Positioning & Support Level | Key Suitability |\n|------|---------------------------|----------------------------|----------------|\n| Digital | ~199 | App-driven, primarily online communication, self-serve for routine requests | Startups and SMEs comfortable with digital tools |\n| Plus (HeySara+) | ~598 | Blended digital/human support, expanded communication channels, proactive account management | Founders seeking additional guidance without premium concierge features |\n| Prime | ~999 | Senior advisory access, dedicated relationship manager, priority handling | Companies requiring high-touch secretarial support |\n\nAll plans emphasize transparent pricing, clear inclusion lists, and optional add-ons like share changes or additional filings per transaction." } }, { "@type": "Question", "name": "What are the features and limits of the HeySara Digital plan?", "acceptedAnswer": { "@type": "Answer", "text": "Features:\n- Appointment of HeySara as company secretary for one year, including statutory registers and annual return filings.\n- Access to HeySara app and cloud portal for e-signatures, document storage, automated compliance reminders, and ticket-based support.\n\nLimits:\n- Standard corporate actions only; complex changes (multiple share classes, restructuring, many shareholders) incur per-item fees.\n- Support is primarily app/online-based; phone, WhatsApp, or dedicated manager access is generally for Plus or Prime tiers." } }, { "@type": "Question", "name": "How does HeySara's pricing differ for local and foreign founders?", "acceptedAnswer": { "@type": "Answer", "text": "Pricing differs due to legal requirements for foreign-owned companies. Side-by-side overview:\n\n| Use Case / Plan Type | HeySara (Indicative From) | Sleek (Indicative From) |\n|--------------------|--------------------------|------------------------|\n| Annual company secretary (Digital) | Around S$199/year | Around S$300/year |\n| Local founder incorporation package | Mid-S$600s including ACRA fee + 1-year secretary | S$600–650 for similar local bundle |\n| Foreign founder package | S$2,600–2,700 including nominee director, registered address, ACRA fee, 1-year secretary | Roughly S$2,200–3,000+ depending on bundle (nominee director, accounting, visas) |\n| Ongoing bookkeeping add-ons | ~S$100+/month for simple cases | Several hundred S$/year depending on frequency and volume |" } }, { "@type": "Question", "name": "How does HeySara compare with Sleek for incorporation services?", "acceptedAnswer": { "@type": "Answer", "text": "Comparison:\n\n| Aspect | HeySara | Sleek |\n|--------|---------|-------|\n| Local founder pricing | S$598–700 including 1-year secretary | S$600–650 for basic bundle |\n| Foreign founder pricing | S$2,500–2,700 including nominee director and registered office | S$2,200–3,000+ depending on bundle |\n| Core strengths | Mobile-first digital secretary app, flexible à-la-carte add-ons, transparent cost breakdown | All-in-one SaaS platform with accounting, tax, sometimes bank account, startup community programs |\n| Foreign support | Nominee director, bank account guidance, remote owner support | Multi-tier including visa/relocation packages and integrated accounting |" } }, { "@type": "Question", "name": "What services are included in typical HeySara incorporation bundles?", "acceptedAnswer": { "@type": "Answer", "text": "Local founders (Singaporeans/PRs):\n- Company name reservation, incorporation with ACRA, constitution, business profile.\n- Appointment of HeySara as company secretary for 1 year; statutory registers and first annual return.\n- Access to HeySara app/portal for e-signatures, document storage, and automated compliance reminders.\n\nForeign founders:\n- All of the above, plus nominee resident director service.\n- Registered office address with mail handling.\n- Support for opening Singapore bank account.\n- Optional add-ons: monthly bookkeeping (~S$100/month), Employment Pass or visa services.\nExact inclusions vary by promotion or package." } }, { "@type": "Question", "name": "What are the nominee director requirements for foreign packages?", "acceptedAnswer": { "@type": "Answer", "text": "Singapore law requires at least one director to be ordinarily resident. HeySara's nominee director:\n- Must be a natural person residing in Singapore and legally eligible.\n- Ensures compliance while ownership/control remains with foreign founders under private agreements.\n- Is protected by security deposit, KYC/AML checks, and indemnity agreements.\nThis service accounts for a significant portion of foreign package pricing." } }, { "@type": "Question", "name": "How can I switch my corporate secretary to HeySara?", "acceptedAnswer": { "@type": "Answer", "text": "Steps to switch:\n1. **Choose plan and sign engagement**: Select Digital, Plus, or Prime; submit KYC and incorporation details via HeySara app/website; e-sign engagement letter.\n2. **Handover coordination**: HeySara contacts existing secretary for statutory records, past resolutions, constitution, BizFile history; if unresponsive, HeySara prepares necessary documents.\n3. **Board resolutions and ACRA filings**: HeySara drafts and files removal and appointment resolutions via BizFile+.\n4. **System setup and ongoing support**: Onboard company on HeySara app/portal; upload documents, configure compliance reminders; manage annual filings and corporate changes through the platform.\n\nTimeline:\n- Simple cases: few working days.\n- Complex/uncooperative cases: up to a week or more.\nFees:\n- No separate transfer fee; pay new yearly secretary retainer (e.g., Digital ~199 SGD/year).\n- Additional fees only for backdated filings or complex cap-table adjustments." } }, { "@type": "Question", "name": "What are the typical reviews and ratings for HeySara?", "acceptedAnswer": { "@type": "Answer", "text": "HeySara consistently scores 4.8–4.9/5 on independent review platforms, based on 150–200+ reviews. Positive feedback highlights:\n- Intuitive mobile app and portal.\n- Transparent pricing and clear inclusion lists.\n- Responsive account managers and smooth remote onboarding.\nConstructive feedback notes that high-touch support elements, like direct phone access or strategic advisory, are typically reserved for Plus or Prime plans." } } ] }

Business Encyclopedia

A

Accounting and Corporate Regulatory Authority (ACRA)
Audited Financial Statement
Annual General Meeting (AGM)
Annual Report (AR)
Articles of Association
Apostille

B

BizFile
Business Grants Portal
Business Visa For Singapore
Business Profile

C

Central Provident Fund (CPF)
Certificate Of Residence (COR)
Common Reporting Standard
Common Seal
Companies Act (Cap. 50)
Company Constitution
Company Secretary
Company Stamp
CorpPass

D

Declaration of Solvency
Dependant’s Pass
Directors’ Resolution in Writing (DRIW)
Dividend
Dormant Company
Double Taxation Agreement (DTA)
Due Diligence

E

Electronic Register of Members (eROM)
Employment Pass (EP)
EntrePass
Enterprise Development Grant (EDG)
Estimated Chargeable Income (ECI)
Exempt Private Company (EPC)

F

Financial Year End (FYE)
Form 45
Form C-S/ C
Form C-S (Lite)
Fund Accounting

G

General Partnership
Goods and Services Tax (GST)
GovTech

H

Hedge Fund

I

Import/Export License
Income Tax
Initial Public Offering (IPO)
Inland Revenue Authority of Singapore (IRAS)
Intellectual Property Office of Singapore (IPOS)
Interim Dividend
IR21 Form
IR8A Form

J

K

Know Your Customer (KYC)
Knowledge Capital

L

Letter of Consent (LOC)
Limited Liability Company (LLC)
Limited Liability Partnership (LLP)
Limited Partnership (LP)
Liquidation (Court Order/Compulsory)
Liquidation (Voluntary)
Long Term Visit Pass (LTVP)

M

Ministry of Manpower (MOM)
MTI

N

Nominee Director
Nominee Shareholder
National Registration Identity Card (NIRC)
Notice of Assessment (NOA)

O

P

Partnership
Personal Data Protection Act (PDPA)
Personalised Employment Pass (PEP)
Private limited company
Productivity Solutions Grant (PSG)
Permanent Resident (PR)

Q

Quickbook Accounting

R

Register of Charges
Register of Nominee Director
Register of Registrable Controllers (RORC)
Registered Office Address

S

S Pass
Share
SingPass
Small Company
Sole Proprietor
Special Employment Credit
Sponsored Employment Pass
Striking Off

T

Trademark
Temporary Bridging Loan
Temporary Employment Credit (TEC)

U

UEN
Unaudited financial statement
Undischarged Bankrupt

V

Variable Capital Company (VCC)
Venture Capitalist (VC)

W

Wage Credit Scheme
Withholding Tax (Section 45)

X

XBRL
Xero

Y

Year of Assessment (YA)

Z

Zero Rated Supplies
Zero-rised Financial Statement

Limited Partnership (LP)

A Limited Partnership (LP) is a partnership of a minimum of two partners, with at least one general partner and one limited partner. There is no limit on the maximum number of partners. An LP does not have a separate legal entity from the partners, hence it cannot sue, be sued, or own property in its own name. The Limited Partnership is formed in the same way as a partnership. Subject to the provisions of the Limited Partnerships Act (Cap 163B), the Partnership Act and the common law applicable to partnerships also apply to LPs.

General Partner

A general partner can either be an individual or a corporation. They are responsible for the management of the LP and have unlimited liability for all debts, financial obligations, and litigations of the LP. They make all the decisions regarding the day-to-day activities of the business without consulting the limited partners. Any differences arising on ordinary matters may be resolved by a majority of the general partners. An LP needs to appoint a local manager if all the general partners are not residents of Singapore (Singapore citizens, Permanent residents, or holders of EntrePass/ Employment Pass). The manager is responsible for performing all obligations of the LP and would be held liable in the same way as a general partner of the LP if the general partner would have defaulted in respect of such obligations.

Limited Partner

A limited partner is not liable for debts and other financial obligations of the LP beyond his agreed contribution. Both an individual or a corporate can be a limited partner. They cannot participate in the management and decision-making on matters related to the LP. They are silent partners who only provide capital. If a limited partner partakes in the management of the LP, they will lose their limited liability status and be treated as a general partner. In case there is no limited partner registered with ACRA, the LP’s registration will be suspended, and the partnership would be registered under the Business Names Registration Act. Once a limited partner is registered, the business’s registration as an LP will be restored.