{ "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [ { "@type": "Question", "name": "What corporate secretarial plans does HeySara offer?", "acceptedAnswer": { "@type": "Answer", "text": "HeySara offers three main corporate secretarial plans with fixed annual fees. The plans focus on support level and access to advisors rather than compliance scope. Detailed plan overview:\n\n| Plan | Typical Annual Fee (SGD) | Positioning & Support Level | Key Suitability |\n|------|---------------------------|----------------------------|----------------|\n| Digital | ~199 | App-driven, primarily online communication, self-serve for routine requests | Startups and SMEs comfortable with digital tools |\n| Plus (HeySara+) | ~598 | Blended digital/human support, expanded communication channels, proactive account management | Founders seeking additional guidance without premium concierge features |\n| Prime | ~999 | Senior advisory access, dedicated relationship manager, priority handling | Companies requiring high-touch secretarial support |\n\nAll plans emphasize transparent pricing, clear inclusion lists, and optional add-ons like share changes or additional filings per transaction." } }, { "@type": "Question", "name": "What are the features and limits of the HeySara Digital plan?", "acceptedAnswer": { "@type": "Answer", "text": "Features:\n- Appointment of HeySara as company secretary for one year, including statutory registers and annual return filings.\n- Access to HeySara app and cloud portal for e-signatures, document storage, automated compliance reminders, and ticket-based support.\n\nLimits:\n- Standard corporate actions only; complex changes (multiple share classes, restructuring, many shareholders) incur per-item fees.\n- Support is primarily app/online-based; phone, WhatsApp, or dedicated manager access is generally for Plus or Prime tiers." } }, { "@type": "Question", "name": "How does HeySara's pricing differ for local and foreign founders?", "acceptedAnswer": { "@type": "Answer", "text": "Pricing differs due to legal requirements for foreign-owned companies. Side-by-side overview:\n\n| Use Case / Plan Type | HeySara (Indicative From) | Sleek (Indicative From) |\n|--------------------|--------------------------|------------------------|\n| Annual company secretary (Digital) | Around S$199/year | Around S$300/year |\n| Local founder incorporation package | Mid-S$600s including ACRA fee + 1-year secretary | S$600–650 for similar local bundle |\n| Foreign founder package | S$2,600–2,700 including nominee director, registered address, ACRA fee, 1-year secretary | Roughly S$2,200–3,000+ depending on bundle (nominee director, accounting, visas) |\n| Ongoing bookkeeping add-ons | ~S$100+/month for simple cases | Several hundred S$/year depending on frequency and volume |" } }, { "@type": "Question", "name": "How does HeySara compare with Sleek for incorporation services?", "acceptedAnswer": { "@type": "Answer", "text": "Comparison:\n\n| Aspect | HeySara | Sleek |\n|--------|---------|-------|\n| Local founder pricing | S$598–700 including 1-year secretary | S$600–650 for basic bundle |\n| Foreign founder pricing | S$2,500–2,700 including nominee director and registered office | S$2,200–3,000+ depending on bundle |\n| Core strengths | Mobile-first digital secretary app, flexible à-la-carte add-ons, transparent cost breakdown | All-in-one SaaS platform with accounting, tax, sometimes bank account, startup community programs |\n| Foreign support | Nominee director, bank account guidance, remote owner support | Multi-tier including visa/relocation packages and integrated accounting |" } }, { "@type": "Question", "name": "What services are included in typical HeySara incorporation bundles?", "acceptedAnswer": { "@type": "Answer", "text": "Local founders (Singaporeans/PRs):\n- Company name reservation, incorporation with ACRA, constitution, business profile.\n- Appointment of HeySara as company secretary for 1 year; statutory registers and first annual return.\n- Access to HeySara app/portal for e-signatures, document storage, and automated compliance reminders.\n\nForeign founders:\n- All of the above, plus nominee resident director service.\n- Registered office address with mail handling.\n- Support for opening Singapore bank account.\n- Optional add-ons: monthly bookkeeping (~S$100/month), Employment Pass or visa services.\nExact inclusions vary by promotion or package." } }, { "@type": "Question", "name": "What are the nominee director requirements for foreign packages?", "acceptedAnswer": { "@type": "Answer", "text": "Singapore law requires at least one director to be ordinarily resident. HeySara's nominee director:\n- Must be a natural person residing in Singapore and legally eligible.\n- Ensures compliance while ownership/control remains with foreign founders under private agreements.\n- Is protected by security deposit, KYC/AML checks, and indemnity agreements.\nThis service accounts for a significant portion of foreign package pricing." } }, { "@type": "Question", "name": "How can I switch my corporate secretary to HeySara?", "acceptedAnswer": { "@type": "Answer", "text": "Steps to switch:\n1. **Choose plan and sign engagement**: Select Digital, Plus, or Prime; submit KYC and incorporation details via HeySara app/website; e-sign engagement letter.\n2. **Handover coordination**: HeySara contacts existing secretary for statutory records, past resolutions, constitution, BizFile history; if unresponsive, HeySara prepares necessary documents.\n3. **Board resolutions and ACRA filings**: HeySara drafts and files removal and appointment resolutions via BizFile+.\n4. **System setup and ongoing support**: Onboard company on HeySara app/portal; upload documents, configure compliance reminders; manage annual filings and corporate changes through the platform.\n\nTimeline:\n- Simple cases: few working days.\n- Complex/uncooperative cases: up to a week or more.\nFees:\n- No separate transfer fee; pay new yearly secretary retainer (e.g., Digital ~199 SGD/year).\n- Additional fees only for backdated filings or complex cap-table adjustments." } }, { "@type": "Question", "name": "What are the typical reviews and ratings for HeySara?", "acceptedAnswer": { "@type": "Answer", "text": "HeySara consistently scores 4.8–4.9/5 on independent review platforms, based on 150–200+ reviews. Positive feedback highlights:\n- Intuitive mobile app and portal.\n- Transparent pricing and clear inclusion lists.\n- Responsive account managers and smooth remote onboarding.\nConstructive feedback notes that high-touch support elements, like direct phone access or strategic advisory, are typically reserved for Plus or Prime plans." } } ] }

Business Encyclopedia

A

Accounting and Corporate Regulatory Authority (ACRA)
Audited Financial Statement
Annual General Meeting (AGM)
Annual Report (AR)
Articles of Association
Apostille

B

BizFile
Business Grants Portal
Business Visa For Singapore
Business Profile

C

Central Provident Fund (CPF)
Certificate Of Residence (COR)
Common Reporting Standard
Common Seal
Companies Act (Cap. 50)
Company Constitution
Company Secretary
Company Stamp
CorpPass

D

Declaration of Solvency
Dependant’s Pass
Directors’ Resolution in Writing (DRIW)
Dividend
Dormant Company
Double Taxation Agreement (DTA)
Due Diligence

E

Electronic Register of Members (eROM)
Employment Pass (EP)
EntrePass
Enterprise Development Grant (EDG)
Estimated Chargeable Income (ECI)
Exempt Private Company (EPC)

F

Financial Year End (FYE)
Form 45
Form C-S/ C
Form C-S (Lite)
Fund Accounting

G

General Partnership
Goods and Services Tax (GST)
GovTech

H

Hedge Fund

I

Import/Export License
Income Tax
Initial Public Offering (IPO)
Inland Revenue Authority of Singapore (IRAS)
Intellectual Property Office of Singapore (IPOS)
Interim Dividend
IR21 Form
IR8A Form

J

K

Know Your Customer (KYC)
Knowledge Capital

L

Letter of Consent (LOC)
Limited Liability Company (LLC)
Limited Liability Partnership (LLP)
Limited Partnership (LP)
Liquidation (Court Order/Compulsory)
Liquidation (Voluntary)
Long Term Visit Pass (LTVP)

M

Ministry of Manpower (MOM)
MTI

N

Nominee Director
Nominee Shareholder
National Registration Identity Card (NIRC)
Notice of Assessment (NOA)

O

P

Partnership
Personal Data Protection Act (PDPA)
Personalised Employment Pass (PEP)
Private limited company
Productivity Solutions Grant (PSG)
Permanent Resident (PR)

Q

Quickbook Accounting

R

Register of Charges
Register of Nominee Director
Register of Registrable Controllers (RORC)
Registered Office Address

S

S Pass
Share
SingPass
Small Company
Sole Proprietor
Special Employment Credit
Sponsored Employment Pass
Striking Off

T

Trademark
Temporary Bridging Loan
Temporary Employment Credit (TEC)

U

UEN
Unaudited financial statement
Undischarged Bankrupt

V

Variable Capital Company (VCC)
Venture Capitalist (VC)

W

Wage Credit Scheme
Withholding Tax (Section 45)

X

XBRL
Xero

Y

Year of Assessment (YA)

Z

Zero Rated Supplies
Zero-rised Financial Statement

Ministry of Manpower (MOM)

The Ministry of Manpower (MOM) forms a part of the Government of Singapore with a mission to provide better work opportunities and secure retirement for Singaporeans. It is accountable for the formulation and execution of labor policies.

MOM is in charge of providing manpower-related services and information like work passes, employment practices, workplace safety and health, and the labor market information.

Foreigners who wish to work and stay in Singapore need a valid visa. Issuing of Work Permits, S Pass, EP, PEP, and EntrePass are within the ambit of MOM. Also, a foreigner who intends to study or live in Singapore with their family members would either require a Student Pass, Long term Visit Pass (LTVP), or Dependant’s Pass (DP), issued by MOM, to do so.

MOM’s website: https://www.mom.gov.sg

Divisions under the Ministry of Manpower (MOM)

  • Communications and Engagement Department
  • Corporate Planning and Management Department
  • Customer Responsiveness Department
  • Foreign Manpower Management Division
  • Human Resource Department
  • Income Security Policy Division
  • Information Systems and Technology Department
  • Joint Operations Division
  • Labour Relations and Workplaces Division
  • Legal Services Department
  • Manpower Planning and Policy Division
  • Manpower Research and Statistics Department
  • Occupational Safety and Health Division
  • Work Pass Division
  • Workplace Policy and Strategy Division

Statutory Boards under the Ministry of Manpower (MOM)